What you need to know before your first session
We are looking forward to starting your therapy journey with us! On this page see what you need to do to get started. This information is also available in your member dashboard.
Please upload your insurance card information as soon as possible so we can verify your specific coverage.
Fill out your forms
Be sure to complete the required Consent, Diamond and Intake Questionnaire forms before your session. These are listed as Tasks in your NOCD app and Member Dashboard online.
Bring your identification
Please have a valid photo ID with you during your first session to show your therapist. They will also confirm your current physical location.
Download the NOCD app
Message your therapist, create your profile, access forms, and have all of your therapy tools in one place once you set up your NOCD Therapy account.
Download the Zoom app
By downloading the Zoom app, you can easily access and participate in virtual appointments from the comfort of your own home.
Speak with a Member Advocate
Member Advocates know OCD and are passionate about you getting the help you need. Their focus is ensuring that you have a seamless and positive experience. Think of them as your go-to resource for any questions or concerns.
Have questions before your first session?
What do I do if I can’t complete one of the tasks?
How do I start the video call with my therapist? Can I use my computer?
What if I’m unable to download the NOCD app?
What if I need to reschedule or cancel?
Can I be notified if a sooner appointment becomes available?
Do guardians have to be present for the first session if the member is a minor?
